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MY IT PRO is a full-service technology solutions provider offering comprehensive IT and consulting services for businesses in Fort McMurray, Alberta. We act as your IT department, ensuring your company has a dependable partner to proactively manage and maintain your technology. The best IT consulting firm is one that takes a holistic approach.
This is why we spend time to sit down with you to determine your needs and goals, and then develop the IT infrastructure and support you need to achieve them. We don’t settle for mediocrity, nor do we leave you to go through the troubles of repeatedly solving the same IT problems. Timothy has over 20 years of experience in the IT industry, working with renowned companies such as MicroAge, Acrodex, Convergys Customer Management, and InfoTech. He holds a Networking Technology Diploma from the Graduate Centre of Applied Technology in St. John’s, Newfoundland.
Timothy also has several Microsoft Certifications such as MCP, MCDBA, MCSA and MCSE, later adding CompTIA Security+, A+, Network+, PDI+, and Server+. Outside of work, he enjoys comics, collectables, playing with his dog Zeus, and staying up-to-date on what’s happening in the wrestling world. For the past 5-6 years, I have used My IT Pro services both professionally and personally. The service maintenance contract option that Tim offers is exemplary ensuring that issues are identified and rectified prior to causing any major downtime which is very important for any business that relies heavily on their computer/server systems. Additionally, any “one of” requests and/or emergencies have been handled quickly and efficiently with high performance results. Tim and his staff are very experienced, helpful and patient with all questions, concerns and issues.
I highly recommend My IT Pro for both business and personal computer purchases, installation, maintenance, service and emergencies. MYITPRO was recommended to us by a mutual client in 2014. Since engaging their services our IT infrastructure is the best it’s ever been. We were able to bundle our email & domain hosting services with their company which has benefited us financially and time wise. My IT Pro has always been very responsive in their timeline for service requests and their staff is very friendly and knowledgeable. MYITPRO replaced our server and redesigned our network with little to no downtime for our office; their staff was willing to work on the weekend to ensure we experienced no downtime.
I would strongly recommend their services to anyone. We have been working with Tim of MYITPRO for 10+ years and we have always been very happy with the service we receive.
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When we call, the response is immediate and the follow up is within 24 hours. He is always willing to show us tips and tricks so that we can troubleshoot the small things ourselves. He’s always supplied us with top notch products and advice and has never steered us wrong. I have referred his name and business to many other organizations because we know that he will provide the best service with the best skilled technicians.